Last updated: 16 August 2026

Feira ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit feira.co.nz (the "Site"), in accordance with the Privacy Act 2020 (New Zealand).
By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Feira is a market garden and grocer based at 418 St Georges Road, Havelock North, New Zealand. If you have any questions about this policy or how we handle your information, you can contact us at:

Email:hello@feira.co.nz
Address: 418 St Georges Road, Havelock North, New Zealand

2. Information We Collect

We collect personal information directly from you when you interact with our Site. Specifically:

Contact Form

When you use our contact form, we collect:

• Your name
• Your email address
• Any other information you choose to include in your message (e.g. phone number, details of your enquiry)

Newsletter Subscription

When you subscribe to our mailing list, we collect:

• Your email address
• Your name, if requested at sign-up

We only collect the information necessary to respond to your enquiry or send you the newsletter content you've signed up for.

Automatically Collected Information

Like most websites, our Site (hosted on Squarespace) may automatically collect certain technical information through cookies and similar technologies, such as your IP address, browser type, device information, and pages visited. See Section 6 (Cookies) below for more detail.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Contact form submissions: to respond to your enquiry, question, or request.
• Newsletter subscriptions: to send you updates, news, and marketing communications about Feira, our products, and opening information, which you have opted in to receive.
• Site functionality and security: to maintain, operate, and improve our Site.

We will not use your personal information for any purpose other than the one it was collected for, unless we have your consent or are required/permitted to do so by law.

4. Legal Basis for Collection

We only collect personal information that is necessary for a lawful purpose connected with our business functions, in line with the Information Privacy Principles under the Privacy Act 2020. Providing your information via our contact form or newsletter sign-up is voluntary — however, if you choose not to provide it, we may be unable to respond to your enquiry or send you newsletter updates.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our Site and communications, including:

• Squarespace (our website hosting and contact form provider)
• Flodesk (our newsletter distribution provider)

These providers only process your information on our behalf and in accordance with our instructions and their own privacy and security obligations. Some of these providers may store or process data outside New Zealand (e.g. in the United States) — where this occurs, we take reasonable steps to ensure your information remains protected in a manner consistent with the Privacy Act 2020.

We may also disclose your information if required to do so by law, or to protect the rights, property, or safety of Feira, our customers, or others.

6. Cookies

Our Site, hosted on Squarespace, may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.

7. Data Storage and Security

We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Your information is stored securely within Squarespace's hosting infrastructure and our newsletter provider's systems, both of which maintain their own security safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Contact form enquiries: retained only as long as needed to respond to and resolve your enquiry.
• Newsletter subscriptions: retained until you unsubscribe or request deletion.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.
• Request correction of any information you believe is inaccurate, outdated, or incomplete.
• Unsubscribe from our newsletter at any time, using the unsubscribe link included in every email we send.
• Request deletion of your personal information, subject to any legal or legitimate business reasons we may have for retaining it.

To exercise any of these rights, please contact us at hello@feira.co.nz.

10. Complaints

If you have a concern about how we have handled your personal information, please contact us first at hello@feira.co.nz so we can try to resolve it.
If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner:

Office of the Privacy Commissioner (New Zealand) Website: privacy.org.nz Phone: 0800 803 909

11. Children's Privacy

Our Site is not directed at children, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Feira 418 St Georges Road, Havelock North, New Zealand
Email: hello@feira.co.nz